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CommercialAdministrativeMedium impact

OrthoNet Portal Redirect Starting April 30

EmblemHealth·Orthopedics, Pain Management·Provider News
Effective date
Apr 30, 2025
We identified it
Jun 20, 2026
Days to comply
—

Summary

Starting April 30, 2025, OrthoNet portal users will be redirected to use One Healthcare ID credentials for login instead of current OrthoNet credentials. All existing preauthorizations remain accessible, but providers must register for One Healthcare ID if they don't already have an account.

Action Required

Action needed
Before April 30, 2025: Providers using OrthoNet portal must register for One Healthcare ID account at the registration page if they don't already have one. Existing One Healthcare ID users can continue using current credentials. Contact Optum Health Services at 844-730-8503 for login assistance.

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