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OrthoNet Spine Portal Not Changing Sept. 3

EmblemHealth·Orthopedics, Pain Management, Neurosurgery·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

EmblemHealth has postponed the planned September 3, 2025 transition from the OrthoNet portal to a new Optum portal for spine surgery and pain management prior authorizations. Providers should continue using the existing OrthoNet portal until a new go-live date is announced.

Action Required

Action needed
Immediately: Continue using the existing OrthoNet portal for all spine surgery and pain management prior authorization submissions. Do not transition to Optum portal as previously planned. Billing team should maintain current workflows and credentials until further notice from EmblemHealth about new go-live date.

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