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Preparing for 2026 CAHPS Survey and the Flu

EmblemHealth·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

Healthcare practices must prepare for the 2026 CAHPS survey which measures flu vaccination rates among patients. The policy provides guidance on improving CAHPS scores through better flu vaccine documentation and patient outreach, with survey responses collected February-May annually.

Action Required

Action needed
Before February 2026: Designate an Immunization Champion to lead flu vaccination efforts. Clinical staff should turn on EMR flu vaccine reminders or flag charts with colored sheets for patients needing vaccines. Document all flu vaccinations given after July 1, 2025 as this will be measured in the CAHPS survey. Provide patients with pharmacy locations for vaccines if not offered in-office.

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