All PlansAdministrativeLow impact
CAHPS/HOS and The Patient Experience
EmblemHealth·Provider News
Effective date
Jan 1, 2026
We identified it
Jun 20, 2026
Summary
EmblemHealth has released a new brochure focused on improving patient satisfaction scores through CAHPS and HOS initiatives. This is an informational resource providing tips for enhancing patient experience during office visits and improving quality health outcomes.
Action Required
Review the new EmblemHealth brochure (JP71071 01/2026) available at the provider portal to understand CAHPS and HOS patient satisfaction initiatives. Front desk and clinical staff should implement recommended patient experience improvements during office visits to help improve satisfaction scores.