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MedicaidAdministrativeLow impact

MAB2021102201

Pennsylvania Medicaid (DHS)·PA · Occupational Therapy, Physical Therapy·Provider Bulletin
Effective date
Oct 22, 2021
We identified it
Jun 20, 2026
Days to comply

Summary

Pennsylvania updated error status code descriptions for Personal Care Services (PCS) subject to Electronic Visit Verification to distinguish them from future home health care services codes. The Provider Assistance Center email was also updated to papac1@gainwelltechnologies.com.

Action Required

Action needed
No action required for billing teams. The error status code description updates (ESC 925, 927, 928) are system-level changes that do not require modifications to billing or claims processes. Update contact information to use papac1@gainwelltechnologies.com for EVV-related questions to the Provider Assistance Center.