CommercialAdministrativeMedium impact
Availity Update: Authorizations Entry Option Replaces Manual Provider Information Entry
Florida Blue·FL·Provider Bulletin
We identified it
Jun 16, 2026
Summary
Availity has updated their authorization system to replace manual provider entry with an automated Find a Provider feature that pulls from current provider demographics. When requesting authorizations, users must now select providers from search results rather than typing manually, and the Provider Type must exactly match the selected provider to avoid errors.
Action Required
Immediately: Train all staff who submit authorizations through Availity to use the new Find a Provider feature instead of manual entry. Ensure Provider Self Service (PSS) information is current and verify Provider Type selection exactly matches the rendering provider to avoid system errors. Contact administrators if unable to add providers, or call Florida Blue at 1-800-955-5692 for urgent authorization needs during technical issues.