MedicaidAdministrativeMedium impact
MSA 18-09
Michigan Medicaid - MDHHS·MI · General Practice·Provider Bulletin
Effective date
Jul 1, 2018
We identified it
Jun 20, 2026
Summary
Michigan updated provider standards for Home Help agency providers serving Medicaid and Healthy Michigan Plan beneficiaries, requiring direct employment of all caregivers, criminal background checks, and enhanced record retention requirements. This policy supersedes previous guidance from 2015 and establishes new operational standards for personal care services.
Action Required
By July 1, 2018: Home Help agencies must ensure all caregivers are directly employed (no contractors), complete criminal background checks for all staff with client access, maintain 7-year record retention of service documentation including days/times worked and tasks completed, and ensure all caregivers carry state or agency-issued photo ID when entering client homes. Failure to comply may result in payment suspension or Medicaid termination.