CommercialAdministrativeMedium impact
Important Reminders About Patient Data Requests
Florida Blue·FL·Provider Bulletin
We identified it
Jun 16, 2026
Summary
Florida Blue has issued compliance reminders for HIPAA-compliant submission of electronic transactions. Key changes include waiting 20 seconds between eligibility requests, only submitting eligibility checks for scheduled services (not entire patient loads), and waiting 7 days before submitting claim status requests.
Action Required
Immediately: Billing team must update workflows to only submit 270 eligibility requests for Florida Blue members with scheduled services, include applicable service type codes, and wait at least 20 seconds between requests. Do not submit bulk eligibility checks for entire patient loads. For claim status requests (276), wait minimum 7 days after claim submission before checking status. Update billing software settings to enforce these timing requirements to ensure HIPAA compliance.