MedicaidAdministrativeHigh impact
MSA 20-12
Michigan Medicaid - MDHHS·MI · Family Medicine, Internal Medicine, General Practice·Provider Bulletin
Effective date
Mar 18, 2020
We identified it
Jun 20, 2026
Summary
Michigan Medicaid temporarily allows telephonic, telemedicine, and video technology to replace face-to-face requirements for assessments, care planning, and case management during COVID-19. Personal care services and Activities of Daily Living support still require in-person visits.
Action Required
Immediately: Billing team must document the use of telephonic, telemedicine, or video technology as a comment on provider claims and in beneficiary records when used for assessments, re-assessments, care planning meetings, home visits, and case management. Ensure all technology used meets HIPAA compliance standards and obtain verbal consent from beneficiaries, documenting this consent until written consent can be obtained at next in-person opportunity.