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2025 Medical Record Review Results Now Available

Florida Blue·FL · Family Medicine, Internal Medicine, General Practice +1 more·Medical Policy
Effective date
Not stated
We identified it
Jun 16, 2026
Days to comply
—

Summary

Florida Blue released 2025 Documentation of Care (DOC) Medical Record Review results showing an overall score of 92.04%, down 4.2 percentage points from 2024. The review identified three key documentation improvement areas: advance directives for patients 18+, substance use screening for patients 12+, and preventive services/screenings documentation.

Action Required

Action needed
Providers should review mailed results and guidelines from Florida Blue's Quality Management Department. Improve documentation practices by: 1) Recording advance directive status (yes/no) for all patients 18+ and requesting copies for medical files, 2) Documenting substance use inquiry and counseling for patients 12+, and 3) Recording preventive screenings discussions and recommendations during annual well visits. Contact qualitymanagementdepartment@bcbsfl.com with questions.

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