CommercialAdministrativeLow impact
Improving Quality of Care for Substance Use Disorder
Florida Blue·FL · Psychiatry, Family Medicine, Internal Medicine +1 more·Quality Measures
We identified it
Jun 16, 2026
Summary
Florida Blue has issued guidance on improving quality of care for substance use disorder, focusing on HEDIS IET (Initiation and Engagement of Substance Use Disorder Treatment) measures. The policy provides information about using the GuideWell Provider Portal to track patient care and introduces Lucet, Florida Blue's behavioral health benefits manager, to help connect eligible members to mental health clinicians.
Action Required
Immediately: Review the IET HEDIS measure tip sheet to understand substance use disorder treatment requirements. Access the GuideWell Provider Portal's Practice Summary Dashboard to track patients with substance use disorders using the 'BH' column in the Census tool. Share information about Lucet's online behavioral health appointment scheduling tool with eligible commercial and Medicare Advantage patients who have substance use disorders.