Medicare AdvantageAdministrativeLow impact
Primary Care Physician Post-Provider Office Visit Survey Report FAQ
Florida Blue·FL · Family Medicine, Internal Medicine, General Practice +1 more·Provider Bulletin
Effective date
Feb 1, 2026
We identified it
Jun 16, 2026
Summary
Florida Blue Medicare is implementing a new Primary Care Physician Post-Provider Office Visit (PPOV) Survey program starting February 2026. Monthly patient experience survey reports will be sent to provider groups with 100+ patients and at least 10 survey responses via email, fax, or provider portal.
Action Required
Before February 2026: Primary care providers should monitor for monthly PPOV survey reports from FloridaBlueMedicarePPOV@bcbsfl.com and add this email to contacts to avoid spam filtering. Email PPOVEmailDistro@bcbsfl.com to specify preferred delivery method (email, fax, or provider portal). This is informational only and does not affect billing processes.