MedicaidAdministrativeMedium impact
Verifying Medicaid eligibility of foster care children, Deactivated and defective Medicaid Forward cards, What�s new on the Medicaid and BadgerCare Web sites
Wisconsin Medicaid (ForwardHealth)·WI·Medical Policy
Effective date
May 1, 2002
We identified it
Jun 20, 2026
Summary
Wisconsin Medicaid updated procedures for verifying eligibility of foster care children and handling deactivated/defective Medicaid Forward cards. Foster care children should have Medicaid Forward cards or green temporary cards, and providers must use specific verification methods when cards are inactive or defective.
Action Required
Immediately: Staff must verify eligibility for ALL Medicaid Forward cards presented by foster care children using the Eligibility Verification System (EVS). For deactivated cards (rejection code 79), manually enter recipient's 10-digit Medicaid ID, name/SSN, DOB/SSN, or name/DOB on card reader keypad. For defective cards, use Personal Account Number from card front or call Provider Services at (800) 947-9627. Delay claim submission for a few days after service date to allow eligibility updates. Make copies of green temporary cards for Good Faith claims processing.