CommercialAdministrativeMedium impact
Notification to Providers: New BlueCard Executive Role
Florida Blue·FL·Provider Bulletin
Effective date
Mar 1, 2026
We identified it
Jun 16, 2026
Summary
Florida Blue has established a new BlueCard Executive role to provide an escalation path for high-value BlueCard claim payment issues for providers in the Provider MDL Settlement Class. This creates a direct contact for resolving delayed claims worth $300,000+ based on specific age and dollar thresholds.
Action Required
Immediately: Billing team should save the new escalation contact BlueCardExecutive@FloridaBlue.com and establish workflow to identify eligible claims meeting the criteria (45+ days/$1M+, 60+ days/$500K+, or 90+ days/$300K+). Verify practice is included in Provider MDL Settlement Class before using this escalation process for high-value delayed BlueCard claims.