Medicare AdvantageAdministrativeLow impact
Encourage Your Florida Blue Medicare Patients to Take Post Provider Office Visit Survey
Florida Blue·FL · Family Medicine, Internal Medicine, General Practice·Medicare
We identified it
Jun 16, 2026
Summary
Florida Blue Medicare is implementing a Post Provider Office Visit (PPOV) survey program where members will be surveyed about their recent visits to network providers. Primary care physicians will receive monthly email reports with survey results if they receive at least 10 responses, and providers are asked to encourage patient participation.
Action Required
Front desk staff should inform Florida Blue Medicare patients about the upcoming PPOV survey and encourage them to complete it when received. No billing system changes required - this is purely informational to improve patient feedback collection.