MedicaidAdministrativeLow impact
New Information Regarding the Provider Relations Representatives and Other Provider Resources
Wisconsin Medicaid (ForwardHealth)·WI·Medical Policy
Effective date
Jan 1, 2010
We identified it
Jun 20, 2026
Summary
ForwardHealth (Wisconsin Medicaid) is restructuring their Provider Relations Representatives system effective January 1, 2010, adding three new field representatives and reorganizing territories by region and provider specialty. Providers must now contact the field representative in their specific region who specializes in their provider type for billing assistance and training.
Action Required
By January 1, 2010: Billing team should identify their new assigned Provider Relations Representative based on geographic region and provider specialty using the updated contact information in policy attachments. Update internal contact lists and train staff on new contact procedures for ForwardHealth billing questions and training requests.