MedicaidAdministrativeMedium impact
Reminder Regarding Charging Members Fees for Health Care Records
Wisconsin Medicaid (ForwardHealth)·WI·Medical Policy
We identified it
Jun 20, 2026
Summary
Wisconsin providers may not charge fees for the first set of health care records provided to Medicaid or BadgerCare Plus members who are enrolled on the date of the records request. Providers who have previously collected fees for first-set copies must refund those fees upon member request.
Action Required
Immediately: Wisconsin practices must stop charging fees for first-set copies of health care records to Medicaid/BadgerCare Plus enrolled members. Update billing procedures to verify member enrollment status before charging record fees. Establish refund process for members who request refunds for previously collected first-set copy fees.