MedicaidAdministrativeMedium impact
ForwardHealth Holiday Schedule
Wisconsin Medicaid (ForwardHealth)·WI·Medical Policy
Effective date
Nov 22, 2012
We identified it
Jun 20, 2026
Summary
ForwardHealth (Wisconsin Medicaid programs) will be closed for specific holidays in 2012-2013, affecting call center availability and payment processing schedules. Electronic claims can still be submitted 24/7, but payment dates will be delayed when holidays fall on Mondays or during Christmas/New Year weeks.
Action Required
Billing team should note that ForwardHealth call centers will be unavailable on listed holidays (Nov 22, Dec 24-25, Dec 31-Jan 1, Jan 21, May 27, July 4, Sep 2). Continue submitting electronic claims as normal, but expect payment delays when holidays occur on Mondays. Contact clearinghouse vendors for their holiday schedules. Use ForwardHealth Portal for 24/7 access to claim submission, eligibility verification, and prior authorizations during holidays.