MedicaidAdministrativeLow impact
New Non-emergency Medical Transportation Manager for Wisconsin Medicaid and BadgerCare Plus Members
Wisconsin Medicaid (ForwardHealth)·WI·Medical Policy
Effective date
Aug 1, 2013
We identified it
Jun 20, 2026
Summary
Wisconsin Medicaid and BadgerCare Plus switched non-emergency medical transportation managers from LogistiCare LLC to Medical Transportation Management Inc. (MTM Inc.) effective August 1, 2013. The reservation phone number remains the same, but providers may be contacted to verify transportation needs, appointment urgency, and medical necessity of escorts.
Action Required
No immediate action required for billing team. Be aware that MTM Inc. may contact your practice to verify Level of Need certifications for special transportation, verify urgency of last-minute appointments, confirm standing order rides, verify medical necessity of patient escorts, and sign trip logs for mileage reimbursement. Update any internal documentation that references LogistiCare to MTM Inc.