MedicaidAdministrativeMedium impact
ForwardHealth Holiday Schedule
Wisconsin Medicaid (ForwardHealth)·WI·Medical Policy
Effective date
Nov 22, 2018
We identified it
Jun 20, 2026
Summary
ForwardHealth (Wisconsin Medicaid programs) will be closed for specific holidays in 2018-2019, with modified claim processing deadlines and delayed payment schedules. Electronic claims are accepted 24/7, but payment processing and customer service will be unavailable on holiday dates.
Action Required
Before November 22, 2018: Billing team must review ForwardHealth holiday schedule and adjust cash flow expectations for delayed payments during Christmas/New Year weeks. Update claim submission timing to meet processing deadlines: Mondays by 6pm for WWWP/ADAP, Tuesdays by 6pm for WCDP, Fridays by 6pm for Medicaid/BadgerCare Plus/SeniorCare. Plan for EFT payment delays during holiday weeks and unavailable customer service on listed holidays.