Medicare AdvantageAdministrativeMedium impact
Reminder: One Care training requirement
Harvard Pilgrim Health Care·Provider Newsletter
We identified it
Jun 20, 2026
Summary
Tufts Health One Care (Medicare-Medicaid dual eligible program) requires all providers and office staff to complete mandatory comprehensive training. This includes two tracks: general MassHealth training and plan-specific Tufts Health One Care training, followed by attestation completion.
Action Required
Immediately: All providers and office staff treating Tufts Health One Care members must complete both required training tracks. Visit Point32Health website Training section, complete Track 1 (8 required webinars including One Care Basics, ADA Compliance, Cross-Cultural Competence) and Track 2 (plan-specific Tufts training). Submit attestation upon completion. Point32Health will report completion to EOHHS and CMS. Failure to complete training may affect provider compliance with Medicare-Medicaid program requirements.