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Point32Health’s access to care standards
Harvard Pilgrim Health Care·Provider Newsletter
We identified it
Jun 20, 2026
Summary
Point32Health (Harvard Pilgrim Health Care and Tufts Health Plan) has published consolidated access to care standards that outline network practitioner requirements for clinician availability, appointment timeliness, and telephone accessibility. This is an informational update directing providers to review specific policy sections in their provider manuals.
Action Required
Review the referenced Point32Health provider manual sections for Harvard Pilgrim and Tufts Health Plan to ensure practice operations meet access standards for clinician availability, appointment scheduling, and phone accessibility. Administrative team should verify current practice policies align with network requirements.