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Facility data attestation reminders and updates

Harvard Pilgrim Health Care·Provider Newsletter
Effective date
Jun 1, 2025
We identified it
Jun 20, 2026
Days to comply

Summary

Point32Health (Harvard Pilgrim/Tufts Health Plan) has upgraded their mandatory facility data attestation systems, requiring facilities to review and validate provider directory information every 90 days through their secure portals. The HPHConnect portal now includes expanded data fields, and Tufts Health Plan launched new facility attestation functionality in June 2025.

Action Required

Action needed
Every 90 days: Senior Account Administrators must log into HPHConnect or Tufts Health Plan provider portal to complete facility data attestation for each NPI and location. Ensure ADA compliance field is completed (mandatory for Tufts). Update all facility information including hours, contact details, services, accessibility options, and patient populations served. Failure to complete attestation may result in suppression from provider directory.