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Registration reminder for Electronic Visit Verification
Harvard Pilgrim Health Care·MA · Physical Therapy, Occupational Therapy, Speech Therapy·Provider Newsletter
Effective date
Dec 9, 2024
We identified it
Jun 20, 2026
Summary
Providers rendering Electronic Visit Verification (EVV) eligible services in Massachusetts must register with the state EVV system (Sandata) or an alternative EVV system by December 9, 2024. This is a mandatory compliance requirement for personal care and home health care services to verify services have been delivered as billed.
Action Required
By December 9, 2024: Providers offering personal care and home health services must complete EVV registration through Sandata's Self-Registration Provider Portal and submit a User Request Form at Mass.gov. Set up single sign-on credentials to access the Massachusetts Virtual Gateway. Failure to register will result in non-compliance with Massachusetts state requirements and may affect billing for EVV-eligible services.