MedicaidAdministrativeMedium impact
Reminder: One Care training requirement
Harvard Pilgrim Health Care·Provider Newsletter
We identified it
Jun 20, 2026
Summary
Providers and office staff must complete comprehensive training on the One Care (Medicare-Medicaid dual eligible) program as required by EOHHS and CMS. The training includes two tracks: general MassHealth training with 7 required webinars, and plan-specific Tufts Health One Care training, followed by an attestation.
Action Required
Immediately: Providers and office staff serving One Care members must complete both training tracks. Visit Point32Health website Training section, complete all 7 required webinars in track one (The Basics of One Care, Engaging One Care Enrollees, ADA Compliance, Cross-Cultural Competence, Promoting Wellness for People with Disabilities, Contemporary Models of Disability, Co-Occurring Mental Health & Substance Use Disorders, Homeless Individuals), complete Tufts Health One Care plan-specific training, and submit attestation. Point32Health will record participation for EOHHS and CMS compliance.