All PlansAdministrativeMedium impact
Provider News - March 2026
Security Health Plan·Provider News
Effective date
Mar 1, 2026
We identified it
Jun 20, 2026
Summary
Security Health Plan has updated contact information for coordination of benefits questions, changed from previous contacts to a dedicated provider experience team phone number. The plan is also transitioning some staff email addresses to @sanfordhealth.org domains and made updates to Prolia coverage and prior authorization processes.
Action Required
By March 1, 2026: Update contact information for coordination of benefits questions to (800) 548-1224. Billing team should update their contact lists and inform staff to use this number for all COB-related inquiries instead of previous contacts. Watch for Security Health Plan staff using @sanfordhealth.org email addresses and update contact records accordingly.