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Medicare AdvantageAdministrativeLow impact

The annual CAHPS survey: How your office impacts the member experience

AmeriHealth New Jersey·Quality Measures
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

This is an informational policy about the annual CAHPS survey administered to Medicare Advantage members to assess their healthcare experience. It does not introduce new billing requirements, coding changes, or coverage modifications for the medical billing team.

Action Required

Action needed
No direct action required for the billing team. This policy is informational regarding quality measure assessments. Providers should be aware that Medicare Advantage members will receive CAHPS surveys and that survey results may influence quality performance metrics, but this does not affect billing workflows, coding, prior authorization, or claims processing.