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Important guidance: How to correctly update or terminate a location using the Provider Change Request form
AmeriHealth New Jersey·Network
We identified it
Jun 20, 2026
Summary
AmerIHealth has identified a critical issue with Provider Change Request form submissions that is causing unintended termination of entire provider groups and their associated practitioners from the network. Billing teams must ensure location change or termination requests are submitted correctly to avoid inadvertent network deletions affecting multiple providers.
Action Required
Immediately: Billing and credentialing teams must review the Provider Change Request form submission procedures at https://provcomm.amerihealth.com/pnc-ah/Pages/Home.aspx#fn-5 to understand the correct process for updating or terminating individual locations. Before submitting any location change requests: (1) Verify that only the specific location is being modified, not the entire group or associated practitioners; (2) Double-check all form fields to prevent accidental group-wide terminations; (3) Have a second team member review the request before submission. Communicate corrected procedures to all providers submitting change requests. Failure to follow correct submission procedures may result in unintended termination of provider groups from the AmerIHealth network and loss of coverage.