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R243SOMA: Revisions to State Operations Manual (SOM), Chapter 5

Medicare/CMS - Transmittals·CMS Transmittal
Effective date
Not stated
We identified it
Jun 16, 2026
Days to comply
—

Summary

This policy update provides a comprehensive directory of CMS help desks and contact information for agents and brokers working with the Federally-facilitated Marketplace (FFM). It includes phone numbers, email addresses, hours of operation, and useful websites for various marketplace-related inquiries and technical support.

Action Required

Action needed
No immediate action required for billing teams. This is an informational resource that can be bookmarked for reference when working with marketplace plans or if your practice assists patients with marketplace enrollment through licensed agents or brokers.

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