MedicaidPrior AuthHigh impact
[Indiana] Prior Authorization Electronic Submission Mandate
CareSource·IN·Provider Bulletin
We identified it
Jun 13, 2026
Summary
CareSource Indiana is implementing a mandate requiring all prior authorization requests to be submitted electronically. Paper and fax submissions will no longer be accepted, requiring providers to transition to electronic submission methods.
Action Required
Immediately: Billing team must transition all prior authorization submissions from paper/fax to electronic methods. Contact CareSource to set up electronic submission access if not already configured. Train staff on new electronic submission process. Update workflows to eliminate paper-based prior auth requests as they will be rejected.