MedicaidAdministrativeLow impact
Face-to-face meetings for Intensive Care Coordination services
Oregon Health Plan·OR·Plan contract
Effective date
Mar 25, 2021
We identified it
Jun 20, 2026
Summary
Oregon Health Authority allows Coordinated Care Organizations (CCOs) to conduct required face-to-face Intensive Care Coordination meetings via telehealth during the COVID-19 Public Health Emergency. This temporary flexibility applies to initial, exit, and quarterly follow-up meetings that are normally required to be conducted in person.
Action Required
No immediate action required for most billing teams. This policy only affects CCOs providing Intensive Care Coordination services in Oregon and allows telehealth delivery during COVID-19 PHE. Standard billing and documentation procedures remain unchanged.