MedicaidAdministrativeMedium impact
NEMT brokerage flexibility to use private commercial transportation options
Oregon Health Plan·OR·Provider
Effective date
Sep 2, 2021
We identified it
Jun 20, 2026
Summary
Oregon Medicaid now allows brokerages to reimburse members for rides using Uber, Lyft, and taxi services to medical appointments during COVID-19. Members can take these rides and submit receipts to their brokerage for reimbursement if it's the least costly transportation option.
Action Required
Immediately: Billing teams working with Oregon Medicaid NEMT brokerages should update reimbursement processes to handle member-submitted receipts for Uber, Lyft, and taxi rides to medical appointments. Verify appointments are for Medicaid-covered services before approving reimbursements. Follow existing client gas reimbursement procedures for processing these claims.