MedicaidAdministrativeLow impact
Clarification about NEMT requirement in 2022 contract
Oregon Health Plan·OR·Plan contract
Effective date
Jun 2, 2022
We identified it
Jun 20, 2026
Summary
Oregon Health Authority clarified that Coordinated Care Organizations can now provide either the NEMT driver's contact information OR the NEMT Provider's contact information to members, expanding compliance options. This administrative clarification affects member notification requirements for non-emergent medical transportation scheduling.
Action Required
Immediately: Oregon practices working with CCOs should update NEMT scheduling procedures to allow providing either driver contact information or NEMT provider contact information to members at least 2 days before pickup. Administrative staff should modify notification workflows accordingly.