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MedicaidAdministrativeMedium impact

Telehealth-only providers permitted during the federal public health emergency

Oregon Health Plan·OR·Plan
Effective date
Jun 17, 2022
We identified it
Jun 20, 2026
Days to comply

Summary

During the federal public health emergency, Oregon Medicaid allows contracting with telehealth-only providers as long as members can still request in-person services through a referral process. Provider directories no longer need to include street addresses for telehealth-only providers during the PHE.

Action Required

Action needed
Immediately: Oregon practices should update provider directory listings to identify telehealth-only providers and remove street address requirements where applicable. Billing teams must ensure referral processes are established for members requesting in-person services from telehealth-only providers. Review contracts with coordinated care organizations to confirm telehealth-only provider arrangements comply with new guidelines.