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MedicaidAdministrativeMedium impact

Face-to-face and in-person assessments required for individuals who receive 1915(i) and Behavioral Health Personal Care Attendant services effective Aug. 15, 2023

Oregon Health Plan·OR · Psychiatry·Provider
Effective date
Aug 15, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

Starting August 15, 2023, Oregon's Medicaid program requires all 1915(i) service eligibility assessments to be conducted in-person or via telehealth (no longer by phone), and all Behavioral Health Personal Care Attendant (BH PCA) service assessments must be conducted in-person only. This ends COVID-19 phone assessment flexibilities that expired with the Public Health Emergency.

Action Required

Action needed
By August 15, 2023: Billing team must notify all patients requiring 1915(i) or BH PCA service eligibility assessments that phone assessments are no longer available. Coordinate with Comagine Health to schedule in-person assessments for BH PCA services or in-person/telehealth assessments for 1915(i) services. Update patient scheduling protocols to reflect these assessment requirements.