MedicaidAdministrativeLow impact
Visit verifications not required for travel to access substance use disorder treatment or Women, Infants and Children program services
Oregon Health Plan·OR · Psychiatry·Provider
Effective date
Dec 8, 2023
We identified it
Jun 20, 2026
Summary
Oregon Health Authority eliminates the requirement for non-emergent medical transportation (NEMT) brokerages to separately verify appointments with substance use disorder (SUD) treatment facilities and Women, Infants and Children (WIC) program locations. Brokerages must now only confirm appointments directly with the OHP member, not with the clinic.
Action Required
Immediately: NEMT brokerages and transportation providers must update policies to stop verifying appointments with WIC and SUD treatment locations. Staff arranging rides should only confirm appointments with OHP members directly. Update staff training and procedures to reflect this change.