MedicaidAdministrativeLow impact
New Intake Line for Community Care Services
Texas Medicaid·TX · Family Medicine, Internal Medicine, Geriatrics·General
We identified it
Jun 13, 2026
Summary
Texas Health and Human Services Commission created a new statewide phone line (888-241-1570) for community care services intake, which directs callers to local offices based on ZIP code. This affects referrals and coordination for various community-based services including adult foster care, personal attendant services, and home delivered meals.
Action Required
Immediately: Update patient referral processes and staff training materials to include the new community care services phone line (888-241-1570). Front desk staff should provide this number to patients needing community-based long-term care services. Update practice resource lists and patient handouts with the new contact information.