Medicare AdvantageAdministrativeLow impact
Encourage Medicare Members to Respond to Health Outcomes Survey
BCBS Texas·TX·Government Programs
We identified it
Jan 12, 2026
Summary
CMS sends Health Outcomes Survey to Blue Cross Medicare Advantage members from August-November asking about their care experience. Providers should encourage members to respond when asked, as survey results affect CMS Star Ratings for Medicare Advantage plans.
Action Required
When Medicare Advantage members ask about the Health Outcomes Survey they received from CMS (sent August-November), encourage them to respond. No billing system changes required - this is member outreach support only.