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Member Rights and Responsibilities

BCBS Texas·TX·General
Effective date
Jun 10, 2026
We identified it
Jun 13, 2026
Days to comply

Summary

This policy update provides a comprehensive summary of member rights and responsibilities that participating providers must be aware of, including communication rights, treatment decision participation, and expanded rights for Texas Medicaid members. No billing procedures or codes are changed, but providers should understand these member rights for compliance and patient interaction purposes.

Action Required

Action needed
By June 10, 2026: All staff should review member rights and responsibilities summary for awareness. Front desk and clinical staff should ensure they understand member communication rights and privacy requirements. Reference provider manuals and member ID cards for specific questions about rights and responsibilities.