Medicare AdvantageAdministrativeLow impact
Encourage Medicare Members to Respond to Health Outcomes Survey
BCBS Texas·TX·Government Programs
Effective date
Jun 12, 2026
We identified it
Jun 13, 2026
Summary
Healthcare providers should encourage Medicare Advantage members who receive the annual Health Outcomes Survey (sent mid-July through early November) to respond, as the results affect CMS Five-Star Quality Rating System metrics. This is an informational policy about supporting member engagement with the survey, not a billing requirement.
Action Required
Ongoing: All clinical staff should encourage Medicare Advantage members to complete the Health Outcomes Survey when members ask questions about it. Consider discussing survey topics (physical health, mental health, physical activity, bladder control, fall prevention, provider relationships) during routine patient visits throughout the year.