All PlansAdministrativeMedium impact
Updates are coming to iCentric. Find out what will change
CareFirst BlueCross BlueShield·Family Medicine, Internal Medicine, General Practice·Provider News
We identified it
Jun 20, 2026
Summary
CareFirst is updating their PCMH Provider Portal (iCentric) in mid-January with a new interface and enhanced functionality. The changes will affect Care Plan Activation, Hospital Alerts, and Drug Therapy Alerts features, with updated user guides to be provided.
Action Required
Mid-January 2019: PCMH providers should review updated user guides and resource documents when they become available. Familiarize staff with new iCentric portal interface and functionality changes for Care Plan Activation, Hospital Alerts, and Drug Therapy Alerts. Monitor CareFirst PCMH News updates for additional guidance.