CommercialAdministrativeMedium impact
CareFirst is Changing its Discharge Process
CareFirst BlueCross BlueShield·Critical Care, Psychiatry·Provider News
Effective date
Jan 30, 2019
We identified it
Jun 20, 2026
Summary
Effective January 30, 2019, CareFirst inpatient facilities no longer need to enter discharge dates into the Provider Portal. Hospital Transition of Care (HTC) or Behavioral Health Transition of Care (BHTC) nurses will now handle this responsibility instead of facility staff.
Action Required
Immediately: Inpatient facility staff should stop entering discharge dates for CareFirst members in the Provider Portal (CareFirst Direct). Contact your facility's HTC or BHTC nurse to confirm they are handling discharge date entry. If HTC/BHTC unavailable, contact Linette Ball at 410-605-2458 or Asia Woods at 410-528-5097 for questions.