A Message from Our CEO

Immediately: Update billing system to waive all copays, coinsurance, and deductibles for COVID-19 related visits (in-network and out-of-network). Remove prior authorization requirements for COVID-19 diagnostic tests and covered services. Waive cost sharing for CareFirst Video Visit telemedicine services during public health emergency. Enable telephone-only consultation billing for primary care, internal medicine, pediatrics, OBGYN providers with no member cost sharing. Alert providers that members may still receive balance bills from out-of-network providers despite CareFirst waiving costs.