CommercialAdministrativeLow impact
CareFirst Releases New 2 in 1 Provider Manual
CareFirst BlueCross BlueShield·Provider News
Effective date
Jun 17, 2020
We identified it
Jun 20, 2026
Summary
CareFirst has released a new combined 2-in-1 Provider Manual that merges the Professional and Institutional manuals into a single resource. The manual now includes CareFirst's Information Security Policy and expanded content for clarity. Providers should access the updated manual at carefirst.com/providermanual to ensure they have current billing, credentialing, and operational guidance.
Action Required
By July 17, 2020: Billing team and all clinical staff should review the new CareFirst Provider Manual at carefirst.com/providermanual to familiarize themselves with any changes to billing procedures, prior authorization requirements, or documentation standards. Designate one team member to distribute relevant updates to appropriate departments. No immediate workflow changes are required unless the manual reveals policy differences from current practice. For questions about the new manual, contact providermanual@carefirst.com.