CommercialCoverageMedium impact
CareFirst Implements the Maryland Preserve Telehealth Access Act
CareFirst BlueCross BlueShield·MD·Dental
Effective date
Jul 1, 2021
We identified it
Jun 20, 2026
Summary
CareFirst now covers audio-only telehealth calls at the same rate as in-person visits under the Maryland Preserve Telehealth Access Act. This applies to all professional provider types for appropriate billable services through June 30, 2023.
Action Required
Immediately: Billing team must update telehealth billing procedures to include audio-only calls for Maryland CareFirst fully insured members. Verify patient eligibility for fully insured Maryland benefit plans before billing audio-only telehealth at office visit rates. Update billing system to accept audio-only telehealth claims with appropriate telehealth modifiers through June 30, 2023.