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Watch for Our Provider Availability and Access Survey
BCBS Texas·TX·General
We identified it
Jan 12, 2026
Summary
Blue Cross Blue Shield of Texas is conducting a Provider Availability and Access Survey from late July through August 2025. SPH, a Press Ganey company, will contact provider office managers and appointment schedulers by email and telephone to assess appointment availability and wait times for primary, specialty, and behavioral health services.
Action Required
July-August 2025: Office managers and appointment schedulers should be prepared to participate in the Provider Availability and Access Survey when contacted by SPH (Press Ganey company) via email or telephone. No billing system changes required - this is informational only to support accreditation and CMS guidelines.