Medicare AdvantageAdministrativeMedium impact
Upcoming Medical Retrieval Requests
CareFirst BlueCross BlueShield·Dental
Effective date
Dec 16, 2022
We identified it
Jun 20, 2026
Summary
CareFirst BlueCross BlueShield is notifying providers about upcoming mandatory medical record retrieval requests for various CMS reporting requirements throughout 2022-2023. Practices must respond within 15 days of receiving requests and should prepare by updating contact information and providing EMR access to vendors.
Action Required
Immediately: Update practice contact information at carefirst.com/updateproviderinfo including phone, fax, and designated chart retrieval staff contact. Send updated chart retrieval contact info to HEDISFax@carefirst.com. Prepare to respond to medical record requests within 15 days of receipt. Set up EMR access for vendors when requests are received to expedite process and reduce follow-up calls.