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Check Out This Year’s CAHPS Survey and Register for Live Webinars for the New Provider Directory Updates Tool!

CareFirst BlueCross BlueShield·Provider News
Effective date
Apr 1, 2024
We identified it
Jun 20, 2026
Days to comply

Summary

CareFirst has announced the CAHPS patient experience survey for 2024 and is launching a new Provider Directory Updates and Attestation self-service tool in early April 2024. Federal law requires professional providers in Commercial and Medicare Advantage networks to attest/update their directory information every 90 days using this new tool.

Action Required

Action needed
By April 2024: All providers must register for webinars (March 14-April 9) to learn the new Provider Directory Updates and Attestation tool. Beginning April 2024: Use the new self-service tool to attest/update provider directory information every 90 days as required by Federal law. Access on-demand training course titled 'Provider Directory Updates and Attestation' on the Learning and Engagement Center.