CommercialAdministrativeMedium impact
Reminder: Upcoming Chart Retrieval Requests
CareFirst BlueCross BlueShield·Provider News
Effective date
Jan 1, 2025
We identified it
Jun 20, 2026
Summary
CareFirst BlueCross BlueShield is reminding providers that they will be conducting medical record retrieval requests in 2025 to fulfill regulatory requirements and audits. This is an annual process that requires providers to be prepared to submit medical records when requested.
Action Required
During 2025: Administrative staff and contracted medical records vendors must be prepared to respond to CareFirst chart retrieval requests for regulatory audits. Ensure medical records systems are accessible and staff are trained on retrieval processes. Distribute this guidance to all administrative staff and medical records vendors.