CommercialAdministrativeMedium impact
Network News - 1st Quarter 2022
Blue Cross and Blue Shield of Louisiana·LA·Provider News
Effective date
May 1, 2022
We identified it
Jun 20, 2026
Summary
Blue Cross and Blue Shield of Louisiana issued a Q1 2022 newsletter with several administrative updates including multi-factor authentication requirements for iLinkBlue access starting May 2022, changes to retrospective authorization fax numbers, and reminders about Medicaid provider enrollment requirements.
Action Required
By May 1, 2022: 1) Billing team must preregister for multi-factor authentication on iLinkBlue portal and set up at least two verification methods (email, text, voice, or smartphone app). 2) Update all retrospective authorization fax submissions to use toll-free number 1-800-515-1150 only - discontinue using local number 225-298-2906. 3) Administrative representatives must ensure iLinkBlue access before May 2022 as Sigma Security Setup Tool will be disabled. 4) Providers billing Louisiana Medicaid must enroll in new Medicaid Provider Enrollment Portal to avoid missing payments.